When you place your order you can include any details you'd like in the Special Instructions area, e.g. clothing preference, with or without glasses, etc.
I'll then get in touch by email to ask you to send me photos to draw from - you can just reply to my message with the photos attached.
Once I have a proof of the custom portrait ready for you, I'll email this to you to check (this will take between 1-3 days after you provide the photos and information). If you want any changes made I'll make those and send you a further proof and when you are happy with the design it will be printed and posted off to you.
The process can take anywhere from 2 to 6 business days. The time is partly dependent on how many other custom orders I am working on, but is mostly dictated by how quickly you get back to me with photos, any changes and the final go ahead. The majority of my custom orders are shipped within 3 working days though, and I will inform you if for any reason it will take longer.